If you are experiencing consistently slow load times or download speeds on the site, please first try resetting your router/modem. 

If the problem persists, please write to Metart Network Customer Support via support@metart.com with the following information:

a) The location that you are trying to access the site from. (Country and city)

b) Your IP address. This site will tell you what your IP address is.  https://ipchicken.com/

Did we answer your question? If not, please visit the Customer Support portal to contact us.