I joined through a multi-site promo, why can't I access all sites?

We often send out promotional offers that feature two or more of our sites or offers that are combined with other sites that we like but aren't part of the Metart family. Sometimes a customer will get access to one of the sites, but their login won't work for the rest.

The charge for each site is an individual charge, and in the vast majority of these instances, your credit card companies have not authorized the subsequent identical, simultaneous transactions.

If this happens, please contact us with the offer that you attempted to sign up for, and email address or your subscription ID. We can then provide you with links that will allow you to take advantage of the rest of the sites in the offer.

Did we answer your question? If not, please visit the Customer Support portal to contact us.