If you have a membership, whether regular or trial and you experience a "loop" when trying to log-in where you are redirected to a page asking you to join again, this is a browser-based issue.  

One or more of the following actions should solve the issue.

If you need assistance with any of these remedies, or they do not work for you, please contact us.

Did we answer your question? If not, please visit the Customer Support portal to contact us.